Refund Policy
Last updated: January 16, 2025
1. Refund Eligibility
We offer refunds for digital products and subscription services within 30 days of purchase, provided the request complies with our refund criteria. Refunds are not granted if the product has been extensively used or the service has been fully consumed.
2. Refund Process
To request a refund, please contact us at contact@ivankniazev.dev with your order details (transaction ID, date of purchase) and a brief explanation of the reason for the request.
3. Processing Time
Approved refunds will be processed within 5–10 business days. The refund will be issued to the original payment method used at the time of purchase.
4. Non-Refundable Items
Refunds are not available for:
- Custom development work once completed.
- Services that have been fully delivered.
- Digital products that have been downloaded or used beyond the trial/fair use limit.
5. Partial Refunds
In some cases, partial refunds may be granted for products or services that have been partially used or delivered.
6. Contact Information
For any questions about this Refund Policy, please contact us at contact@ivankniazev.dev.